Firstly, lucky you! We changed our booking system on 23rd October 2025, so do bear with us.  Where you put the code depends on how many digits there are. 

If your code has 16 digits press the green button to ‘Add Gift Card’.  Please ignore where it asks for a ‘Voucher Code’ as your code will not work.

If your code has 9 digits AND is for a monetary value, enter the details as above at the green ‘Gift Card’ section.

If your code has 9 digits AND is for a specific tour eg the Belfast Food Tour, enter the code at the ‘Voucher Code’ section.  Please see example below:

Yes! Gift Vouchers are available to purchase HERE.  You can purchase a Gift Voucher for a specific tour eg 5 Stop Brunch or a Gift Card for any monetary value.

We can only post Gift Vouchers for a specific tour at this time, and not monetary value gift cards.  Both will be automatically emailed to you and if you have opted postage, they will be posted in a fancy holder and envelope first class within 72 hours of ordering, as well as this, they will be emailed directly to you. If you opt for postage, you get them emailed too.  If you are ordering over 10 vouchers, get in touch with us and we will help.

All Taste & Tour NI Gift Vouchers can be redeemed against any of our tours and experiences.

If you are still having any issues, call us on 02890 457723 or email [email protected]

Don’t panic! Gift Vouchers and Gift Cards are valid for booking tours for 12 months from the date of purchase.  You don’t have to attend an experience before it expires, you can join us anytime in the future – just get it booked before the expiry date!

It’s so easy!  Pick the tour you want to book here and click on the book button as shown below for the 5 Stop Brunch:

Click the date you want, if the date has a red circle around it, it’s full, if it’s yellow, the number of places are limited and if it’s green, then there’s lots of availability. Click on the time you want, add the number of guests.  You’ll be asked if you want tickets emailed or posted, they will be emailed either way!

Add your details as prompted, then add any dietary requirements.  Put in your card details, or use paypal and you’re done!

We have just changed booking system so please bear with us on this one!

If you have tickets and have not been sent a magic link when you first booked your tickets, just email us and we will resend it to you.  You can amend or cancel your tour using the link.  Email [email protected]

You can cancel up to 72 hours before your tour, you’ll be sent new vouchers and they have a 3 month expiry date. You just have to rebook in the 3 months, you don’t have to take the tour in that time.

IF YOU CANCEL AFTER THE 72 HOUR CANCELLATION PERIOD, you will not be able to reschedule without contacting us.   We can only rebook you if we resell your ticket. You will understand that if someone can’t make a flight or theatre show, and it being no ones fault, they are not automatically rebooked. If we can’t resell your ticket, we will credit your Taste and Tour account with 70% of your ticket price if you contact us between 71hrs – 48hrs before your tour, 60% if over 24hrs and finally, if you need to cancel within 24 hours of your tour, 50% of your tour price.

Unfortunately if you don’t show up, you will forfeit your whole ticket price, so please let us know as soon as you know if you can’t make it by emailing [email protected] or call 02890 457723

We hear this quite a lot, but there are always dates to book!  Don’t wait, get your tour booked as they fill up fast as thankfully, for us, they are pretty popular!  Book your place, sign up to some waiting lists and if an earlier date comes up you can transfer to it.  Just don’t hang about!

If a tour is full, there will be a red ring around the date.  You have the option to add yourself to the Waiting List by clicking on ‘No Suitable Date?  Join Waiting List!’ button:

We will contact you if a space becomes available.

There is an option to add any days of the week but do keep in mind that most of our tours take place Friday – Sunday, but you never know so if there’s enough requests, we can put a tour on most days!

Guests can cancel their own tours at any time, so we have no idea when or if this will happen.

These tickets are available on a ‘first come first serve’ basis and once they’re gone, they’re gone, so act fast!

We just can’t say! It varies from week to week, but we do tend to get more cancellations the week of the tour as reminders are sent out 7 days before it.

We can’t say when someone will cancel, guests can cancel their own places so we won’t know when they do.

Absolutely! You can join up to 10.

What good taste you have!

Click here if you are a Corporate Group wanting to entertain colleagues or customers.

If you are a Tour Operator and want to work with us, please email us [email protected]

Click here if you are a friends or family group.

Private experiences are available all year round.  Prices for our public tours are for a standard size group so keep that in mind if booking for a group of 12 or less.

We don’t offer refunds on tickets or vouchers/gift cards. This is noted at several points including point of purchase, on the tickets and vouchers, and in our terms and conditions. There are a few reasons for this, firstly, that it costs us money to receive your money, another is that we have extra admin to do with refunds and that costs us money too. It’s also against money laundering regulations to give the recipient of a gift voucher a cash refund. Feel free to regift them, who wouldn’t want a tour with us! Just make sure the new recipient of a ticket sends us their up to date details as tickets are connected to your account/email address.

We try to be as green as possible, so please show your ticket on your phone. If you forget it, don’t worry, our tour guides have a list of guests.

We send out reminders the week before your event and we call you on the day in case you are running a bit late, so if it’s an unknown number, it’s us. If we can’t get in contact with you, we hold everyone back a few more minutes in case you turn up but we have to move on without you if you’re not there.  Always contact us on 02890 45 77 23 and we will direct you.

Please check your tickets or on the Upcoming Experiences section of your account  Your ticket will tell you where to meet and what time your experience starts.   For tours, our Belfast Food Tour is 4 hours long, all the other public tours are 3-3.5hours long. We always finish in the city centre, we don’t leave the city centre, and we usually finish in the Cathedral Quarter.  At The Spirit Circle, Sensorium lasts for 2.5hours and Belfast By The Glass is 1.5hours.

Each experience is different. Do get in touch if you have mobility issues and we will assist you [email protected]

We can usually deal with all dietary requirements if it is noted on your booking.  We cannot cater for dietary requirements that we are not made aware of prior to your arrival.

Please note the Whiskey Walk, 5 Stop Brunch and Crafty Beer and Tasty Bites Tour are not suitable for those who are Gluten Free. The Crafty Beer and Tasty Bites Tour and 5 Stop Brunch are not suitable for vegans.   Please detail any Dietary Requirements when prompted during the booking process.  You cannot progress further with your booking if you do not click an option regarding dietary requirements, even if it’s ‘none’.

We don’t prepare the food you eat on our tours, so we cannot 100% guarantee what is in or what has been around the food that you consume. We have had numerous guests with all kinds of allergies on tour without incident but please ensure you bring an epi pen if required, better looking at it and all that!

The Gin Jaunt is not suitable for those that dislike gin.  The Whiskey Walk is not suitable for those that dislike whiskey.  The Craft Beer Tour is not suitable for those that dislike beer.  We know, we know.. but people do book these things!

We will only contact you if we need to speak to you about your experience eg in case we need to cancel or change our meeting place or if you haven’t arrived at the meeting place. Your number will not be shared with anyone else and we will not use it for marketing purposes.

Unfortunately, children are not permitted into one or two venues we visit on all tours.   Therefore our public tours are for 18s only.

Bring an umbrella!! We tour all year round, come rain, hail and even if there is a glimpse of sunshine! We have fun, whatever the weather. Just wear the right clothes.

Believe it or not, this has happened more than once and it puts our guide in a very awkward position so please don’t do it.  It’s a bit like taking a seat in a theatre with your eyes shut and not paying for your seat.  We provide an experience, it’s not just about the food and drink consumed while you are with us, it’s much more than that.  We also have limited availability, so we cannot accommodate anyone who turns up to enjoy an experience with us without buying a ticket, or we wouldn’t be in business!

Sadly we can’t bring dogs on the tour as some of the venues are not dog friendly, but we do have them in our office!

Yes, our green action plan is here.

Yes, our sustainability policy is here.

We fully support greener modes of transport and ask that you ‘leave the car at home’ to better enjoy our experiences. Belfast is well serviced by many public transport providers and you can find details of these here.

Belfast is a very walkable city and indeed, all our tours are by foot. If you want to walk to us all our tours are near public transport. For cycling Belfast has a number of options whether on your own bike using the cycle network or by using Belfast Bikes.

We have a ‘Good Guest Principles’ helping hand which you can access here.

Our guides start all tours with housekeeping which includes appropriate use of recycling bins, reusable shopping bags and food waste. Taste and Tour provide eco-friendly compostable plates and cups to venues on our tours where the venue themselves would normally use plastic or non-biodegradable paper items with approximately £3k per year spent on sustainable alternatives to plastic and paper packaging.

Our tours are also on foot and we suggest all guests take public transport to attend a tour. This is noted on our website ‘leave the car at home’.

Yes, we are proud to support many local charities through both donations, gift of staff time and awareness raising. Our list of supported charities can be found here.

Yes, this can be found here.

Yes this can be found here.